Responsible Gaming
Gaming Should Be Entertainment
At Captain Cooks Casino, we believe that gaming should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries the risk of addiction if not approached responsibly. We encourage all players to gamble within their means and to seek help immediately if they feel their gaming is becoming problematic.
Age Verification
Players must be at least 18 years of age (or the legal age for gambling in their province) to participate in gaming activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age in your jurisdiction, please do not register or attempt to play.
Warning Signs of Problem Gambling
Are you experiencing any of the following? They may indicate a problem with gambling:
- Constantly thinking about gaming or planning your next session
- Needing to wager more money to get the same level of excitement
- Repeatedly trying to cut back or stop gaming without success
- Feeling restless or irritable when attempting to reduce gaming
- Chasing losses by returning to play to recover money you've lost
- Lying to family, friends, or others about the extent of your gaming
- Jeopardizing important relationships, jobs, or educational opportunities due to gaming
- Asking others for money to finance your gaming or pay off gaming debts
- Using gaming to escape problems or relieve feelings of anxiety, guilt, or depression
- Spending more time and money on gaming than you intended
If you recognize any of these signs in yourself or someone else, it is important to seek support immediately.
Self-Help Tools Available to You
Captain Cooks Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session.
- Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have wagered.
- Time-Out/Cool-Off Period: Take a temporary break from gaming for a period you specify (ranging from 24 hours to several weeks).
- Self-Exclusion: Permanently close your account and exclude yourself from accessing Captain Cooks Casino and affiliated sites for an extended period.
These tools are designed to empower you to make informed decisions about your gaming. We encourage you to use them proactively.
Get Help — Support Organizations in Canada
If you or someone you know is struggling with problem gambling, confidential support is available:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization offering resources, education, and support for problem gambling.
International Resources
- Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
All of these organizations offer confidential support, counselling referrals, and practical resources to help you or someone you care about.
If You Need Help, Reach Out Today
Problem gambling is a serious issue that affects people from all walks of life. If you recognize that your gaming has become a problem, or if someone you know is struggling, please do not hesitate to contact one of the support organizations listed above. Help is available, and reaching out is a sign of strength, not weakness.
Your well-being is important to us. If you have concerns about your gaming habits, take action now.